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Frequently asked questions

Answers to the questions we get asked most about VORAIR Flow.

How do I wear it?

Four ways. The larger clip at the back grips a belt or waistband; the smaller front clips hold the edge of a shirt or a backpack strap; and it is small enough to simply hold and aim.

Will it actually cool me down?

It moves air across your skin, which helps sweat evaporate and makes you feel cooler. It does not lower the temperature of the air around you, and it is not a substitute for shade, rest or water on a hot day.

How is it powered and charged?

A 4500 mAh battery is built in, and it charges over USB. A USB cable is not included in the box — it charges from any standard USB cable and adapter you already own.

How long does it run on a charge?

About 4 hours in heavy use, and 8 to 10 hours in normal use. Which you get depends on which of the three speeds you run it at — the highest speed draws the most from the 4500 mAh battery.

How many speeds does it have, and how loud is it?

Three speeds from a single button. The manufacturer rates it at 36–45 dB depending on the speed — roughly the range between a quiet room and a soft conversation.

How big is it, and what's in the box?

91 × 73 × 92.5 mm and 0.61 lb — about the size of a small camera. The box contains one VORAIR Flow fan and nothing else.

What colours does it come in?

White, green and black. The same unit at the same price, whichever you choose.

Can I use it in the rain, or while it charges?

It is not rated as waterproof, so keep it out of rain and away from wet work. The manufacturer does not state whether it can run while charging, so we cannot confirm that either way.

Is a handheld or desk fan better for me?

Possibly. If you are sitting still near a power outlet, a desk fan moves far more air for less money. VORAIR Flow is for when you are moving, away from power, and need your hands. There is a comparison of all three in our journal.

How much does shipping cost, and how long does it take?

Shipping is free on every order, to Canada and the United States. Orders are processed in 1 to 3 business days, and delivery usually takes a further 7 to 15 days. You will receive tracking by email as soon as your order ships.

What if it isn't for me?

You have 30 days from delivery to return it, unused and in its original packaging. If you are unsure whether it suits what you need, see how it works before you open it. If it arrives faulty, damaged or incorrect, we cover the return shipping.

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